Legal

dbok Terms and Conditions – Know Your Rights

These terms govern your use of the dbok platform. Please read them carefully before creating an account or placing any bets. By registering on dbok, you confirm that you have read, understood, and agreed to everything on this page.

Last updated: January 2025

What These Terms Cover

Six areas every dbok player should understand before they start playing.

Account Eligibility

You must be at least 18 years old to register and play on dbok. One account per person — duplicate accounts are not permitted and will be closed. You are responsible for keeping your login credentials secure and for all activity that takes place under your account.

Deposits and Withdrawals

dbok supports bKash, Nagad, and Rocket for both deposits and withdrawals. All transactions are processed in Bangladeshi Taka. Withdrawals are subject to identity verification and must be sent to a payment method registered in your own name. dbok does not accept third-party payments.

Bonuses and Promotions

All bonuses offered by dbok come with wagering requirements that must be met before bonus funds or winnings derived from bonus funds can be withdrawn. Attempting to abuse bonus offers — including creating multiple accounts to claim the same bonus — will result in account suspension and forfeiture of all associated funds.

Fair Play and Game Rules

All games on dbok use certified random number generators. Game results are final once settled. dbok reserves the right to void bets placed in error or as a result of a technical fault. Players must not use automated tools, bots, or any software designed to gain an unfair advantage over the platform or other players.

Account Security

You are solely responsible for maintaining the confidentiality of your dbok password. If you suspect unauthorised access to your account, contact dbok support immediately. dbok will never ask for your password via chat, email, or any other channel. Do not share your login details with anyone under any circumstances.

Responsible Gaming

dbok provides deposit limits, loss limits, session time controls, and self-exclusion tools. Players who self-exclude may not attempt to re-register during the exclusion period. dbok reserves the right to enforce responsible gaming restrictions on any account where problem gambling behaviour is identified, regardless of whether the player has requested it.

1 Introduction

Welcome to dbok. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and dbok ("the Platform", "we", "us") governing your access to and use of the dbok website at https://dbok.asia and all associated services, games, and features offered through it.

By creating an account on dbok, making a deposit, or placing a bet, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them. If you do not agree with any part of these Terms, you must not use the dbok platform.

These Terms apply to all players on dbok regardless of the device, browser, or app used to access the platform. They apply equally to new registrations and existing accounts.

dbok reserves the right to update or amend these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised effective date. Continued use of the platform after any update constitutes acceptance of the revised Terms. It is your responsibility to check this page periodically.

2 Eligibility

To register and play on dbok, you must meet all of the following eligibility requirements at the time of registration and at all times while your account remains active:

  • You must be at least 18 years of age.
  • You must be legally permitted to participate in online gaming under the laws applicable in your jurisdiction.
  • You must not be a resident of any jurisdiction where online gaming is explicitly prohibited by law.
  • You must not be acting on behalf of another person or entity when registering or placing bets.
  • You must not be a current employee, contractor, or immediate family member of a dbok employee or contractor.

dbok takes age verification seriously. If there is any reason to believe that a player is under 18, the account will be suspended immediately pending verification. Any winnings accumulated during this period will be forfeited.

dbok reserves the right to request proof of age, identity, or residency at any point. Failure to provide satisfactory documentation within a reasonable timeframe will result in account suspension and may result in permanent closure.

3 Account Registration

Each player is permitted to hold one account on dbok. Creating multiple accounts — whether under the same name, the same payment method, the same device, or the same IP address — is strictly prohibited. Where duplicate accounts are identified, all accounts involved will be closed and any balances may be forfeited.

When registering, you must provide accurate and complete information. This includes your full legal name, date of birth, and a valid contact method. Providing false information at registration is a breach of these Terms and will result in immediate account closure.

  • You are responsible for maintaining the security of your username and password.
  • You must not share your account credentials with any other person.
  • dbok will never ask for your password through any channel — not via live chat, email, or phone.
  • Any activity that occurs under your account is your responsibility, whether or not you authorised it.

If you believe your account has been accessed without your authorisation, contact dbok support immediately via live chat. dbok will investigate and take appropriate action, but cannot be held liable for losses incurred before the unauthorised access was reported.

4 Deposits and Payments

dbok accepts deposits via bKash, Nagad, and Rocket. All deposits are processed in Bangladeshi Taka (BDT). There are no currency conversion fees applied by dbok, though your payment provider may apply their own charges — dbok has no control over these.

The minimum deposit on dbok is ৳100. There is no maximum deposit limit set by dbok, though individual payment providers may impose their own transaction limits. Deposits are credited to your dbok account in real time in most cases. If a deposit does not appear within 15 minutes, contact support with your transaction reference number.

dbok only accepts deposits from payment methods registered in your own name. Third-party deposits — payments made from an account belonging to someone else — are not accepted and will be returned where possible. Accounts found to be using third-party payment methods may be suspended.

dbok does not accept cash deposits, cryptocurrency, or any payment method not listed on the platform's deposit page. Attempting to deposit via an unsupported method will result in the funds being returned, minus any fees charged by the sending institution.

5 Withdrawals

Withdrawal requests on dbok are processed to the same payment method used for the most recent deposit, where possible. Withdrawals are sent to bKash, Nagad, or Rocket accounts registered in your name. dbok does not process withdrawals to third-party accounts under any circumstances.

The average withdrawal processing time on dbok is under 15 minutes for standard requests. During periods of high volume or where additional verification is required, processing may take longer. dbok will notify you if your withdrawal requires additional review.

  • Withdrawals may be subject to identity verification before processing.
  • dbok reserves the right to request supporting documentation for any withdrawal.
  • Withdrawals of bonus-derived winnings are subject to wagering requirements being met in full.
  • dbok does not charge a withdrawal fee, though your payment provider may apply their own charges.

If a withdrawal request is declined, dbok will provide a reason and, where possible, guidance on how to resolve the issue. Declined withdrawals are returned to your dbok account balance immediately.

6 Bonuses and Promotions

dbok offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to specific terms that will be communicated at the time the bonus is offered. These Terms provide the general framework that applies to all dbok bonuses unless a specific promotion's terms state otherwise.

  • All bonuses carry a wagering requirement that must be completed before withdrawal is permitted.
  • Wagering requirements apply to the bonus amount and, in some cases, the deposit amount as well.
  • Bonus funds and real money funds are kept separate in your dbok account. Real money is used first when placing bets.
  • Bonuses are non-transferable and have no cash value until wagering requirements are met.
  • dbok reserves the right to withdraw any bonus offer at any time without prior notice.
  • Players found to be abusing bonus offers — including through the use of multiple accounts — will have all bonuses forfeited and their accounts suspended.

Bonus abuse includes, but is not limited to: creating multiple accounts to claim the same bonus, using low-risk betting strategies specifically designed to clear wagering requirements without genuine play, and colluding with other players to exploit promotional offers.

7 Game Rules and Fairness

All games available on dbok use independently certified random number generators (RNG). The RTP (return to player) figures published for each game are accurate and apply equally to all players. dbok does not adjust game outcomes based on account history, bet size, deposit amount, or any other player-specific factor.

Game results are final once settled by the platform. dbok will not reverse a settled game result except in cases where a technical fault is confirmed to have affected the outcome. In such cases, dbok's decision on the appropriate resolution is final.

  • Players must not use automated software, bots, or scripts to interact with any dbok game.
  • Exploiting software bugs or errors to gain an advantage is prohibited and will result in account closure.
  • In the event of a disconnection during a game round, the round will be completed automatically according to the game's rules.
  • dbok is not liable for losses resulting from internet connectivity issues on the player's side.

8 Prohibited Conduct

The following actions are strictly prohibited on dbok. Engaging in any of these activities will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities:

  • Registering more than one account on dbok.
  • Providing false or misleading information during registration or verification.
  • Using the platform for any form of money laundering or financial fraud.
  • Attempting to manipulate game outcomes through collusion, software exploits, or any other means.
  • Harassing, threatening, or abusing dbok staff or other players through any communication channel.
  • Accessing the platform from a jurisdiction where online gaming is prohibited.
  • Allowing a minor to access or use your dbok account.
  • Selling, transferring, or purchasing dbok accounts.

dbok actively monitors accounts for suspicious activity. Where prohibited conduct is identified, dbok reserves the right to close the account, withhold all funds pending investigation, and share relevant information with law enforcement or regulatory bodies.

9 Account Suspension and Closure

dbok reserves the right to suspend or permanently close any account at its discretion. Reasons for suspension or closure include, but are not limited to, breach of these Terms, suspected fraud, failure to complete identity verification, or inactivity.

If your account is suspended, you will be notified via your registered contact method where possible. During a suspension, you will not be able to log in, deposit, withdraw, or place bets. Any pending withdrawals at the time of suspension will be held pending the outcome of any investigation.

  • Players may request voluntary account closure at any time by contacting dbok support.
  • Upon closure, any remaining real money balance will be returned to your registered payment method after verification.
  • Bonus balances and bonus-derived winnings that have not met wagering requirements will be forfeited upon closure.
  • Accounts inactive for 12 consecutive months may be subject to an inactivity fee or closure at dbok's discretion.

10 Responsible Gaming

dbok is committed to providing a safe and enjoyable gaming environment. The platform provides a range of responsible gaming tools that players can access at any time through their account settings. These tools include deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion.

Self-exclusion is a formal process through which a player requests that their account be closed and that they be prevented from re-registering for a specified period. Players who self-exclude must not attempt to circumvent the exclusion by registering a new account. Any account opened in violation of a self-exclusion will be closed immediately and any winnings forfeited.

If you feel that your gaming is becoming a problem, dbok encourages you to use the self-exclusion tool or contact support to discuss your options. Gaming should be enjoyable — if it stops being that, it's time to take a break.

For more detailed information about dbok's responsible gaming policies and the tools available to you, please visit the Responsible Gaming page.

11 Privacy

dbok collects and processes personal data in accordance with its Privacy Policy. By registering on dbok, you consent to the collection and use of your personal data as described in that policy. The Privacy Policy is incorporated into these Terms by reference and should be read alongside them.

dbok will not sell your personal data to third parties. Data may be shared with payment processors, identity verification providers, and regulatory bodies where required by law or necessary to operate the platform. For full details, please review the Privacy Policy.

12 Limitation of Liability

dbok provides its platform on an "as is" basis. While every effort is made to ensure continuous availability and accurate game results, dbok does not guarantee uninterrupted access to the platform and is not liable for losses resulting from:

  • Platform downtime, maintenance, or technical faults beyond dbok's reasonable control.
  • Internet connectivity issues on the player's side.
  • Delays in payment processing caused by third-party payment providers.
  • Losses resulting from a player's failure to comply with these Terms.
  • Unauthorised access to a player's account where the player failed to maintain adequate security of their credentials.

In no event shall dbok's total liability to any player exceed the amount deposited by that player in the 30 days preceding the event giving rise to the claim. This limitation applies to all claims, whether based in contract, tort, or any other legal theory.

13 Changes to These Terms

dbok reserves the right to modify these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "last updated" date. For significant changes, dbok may notify players via their registered email address or through an in-platform notification.

Continued use of the dbok platform after the publication of updated Terms constitutes your acceptance of those changes. If you do not agree with the updated Terms, you must stop using the platform and may request account closure by contacting support.

14 Contact Us

If you have any questions about these Terms, or if you need to raise a concern related to your account, a transaction, or a game result, dbok's support team is available 24 hours a day, 7 days a week.

  • Live chat: available directly through the dbok platform after login.
  • Email: [email protected]

dbok aims to respond to all support queries within one hour during normal operating conditions. Complex account or transaction queries may take longer to resolve, but you will be kept informed of progress throughout.

For the fastest response, use the live chat feature inside your dbok account. The support team can access your account details directly and resolve most issues in a single conversation.

Ready to Play on dbok?

Now that you know the rules, you're ready to play. Create your free dbok account in under two minutes, deposit via bKash, Nagad, or Rocket, and start playing today.